0906 111 5055

Calls cost £1.50 per min plus your phone company's access charge. Calls are recorded.

0800 915 2332

Call now for a personal service
Freephone credit card readings £32.95

1580 106 806 - Eire

Calls cost €2.40 per minute from Eircom landlines, other networks may cost more, Service Provider Eircom UK, Calls are recorded and for entertainment, 18+ only, Customer care number +353 190 14576

Text Sight to 84184 now to answer
any burning questions

Text replies £1.50 each + standard text rate,

18+ only. Up to 3 replies to fully answer your

question. Service provided by Psychic Light.

Help Line Number 01133 847050

Terms And Conditions

General

All services offered by Certain Sight Ltd are for entertainment only and we cannot guarantee the accuracy of a reading or other service. You must be over 18 years of age to use our services. All calls to our Premium Rate Live Reader services are recorded this is a requirement of Phone-paid Services Authority in the UK and ComReg in the Republic of Ireland. Calls to our Credit Card Booking and Customer Care lines are also recorded for security purposes.

Premium Rate Telephone Services

To use these services you must be 18+ and either be the bill payer or have the bill payer’s permission to make the call

Calls to our live service from within the UK cost £1.50 per min plus your phone company's access charge. Calls are recorded.

Calls to our live services from the Republic of Ireland cost €2.40 per minute from Eircom landlines, other networks may cost more, Service Provider Eircom UK, Calls are recorded and for entertainment, 18+ only, Customer care number +353 190 14576.

Credit Card Services

To use our credit card services you must either be the cardholder or the cardholder must be present and available to talk to our operator when the booking is made.

With the exception of clients booking from North America we charge £32.95 for the first 20 minutes and then £1.50 per minute there after. All charges are made in Sterling (GBP)

Clients booking Credit Card calls from North America will be charged in GBP at £32.95 (approx $50) for the first 20 minutes and £1.50 per minute (Approx $2.50) thereafter

Text Services (UK)

Our text services for mobile/cellular phones are charged on a reverse billed SMS basis. The client pays their operators normal text charge to send a text to us and is charged at a Premium Rate to receive the return message. If a UK phone is being used outside the UK on a “roaming” basis addition costs to the operators’ standard text charge and the premium rate charges show below may apply.

These services are only available from phones operating on the following UK networks: Orange, Vodafone, T Mobile, 3, and O2. Orange users are limited to a maximum £30 spend on text messages per shortcode per calendar day.

The charge for our Live Psychic Service is £1.50 per message received (Between 1 and 3 messages per reply), 18+ only, Tarot service £3.00 for three cards, 18+ only.

Complaints

If you have a complaint about any of our services you may either ring our customer care number 01133 847050 (+44 1133 847050 from outside the UK) or write to Certain Sight Ltd, PO Box 435, Sittingbourne, ME9 0WB. In exceptional circumstances following an initial telephone complaint you may be asked to submit your claim in writing to the above address. It is our aim to investigate any complaint within one working day (Monday – Friday excluding UK Public Holidays)

Credit Card Reading Satisfaction

If you are not satisfied with your reading and terminate your call within the first 5 minutes, on calling our Customer Care number we will endeavour to place you with an alternative reader for the full 20 minutes. If however your call has lasted longer than 5 minutes before termination we only be able to give you a reading for the time remaining of your pre-paid 20 minutes. A client’s right to the above may be withdrawn at Certain Sight Ltd discretion in cases of persistent complaints.

Use of Data

Unless you request to be excluded we will only use your personal information for the purposes of our own marketing (e.g. mailing of a regular newsletter or promotional SMS text messages). To opt out of receiving free promotional texts please text "STOP to 84184" or email to [email protected] or call our Helpline 01133 847050. We will not pass any personal data or recordings to any third party unless required to do so by an appropriate regulatory authority e.g. Phone-paid Services Authority or ComReg.

Web site information

Certain Sight accept no liability for any information published on this website, all text written by Certain Sight is copyright and should not be used elsewhere. Text published from outside sources is on the understanding that it is in the public domain and free from copyright. All downloadable software has been certified to us as freeware, if you have any reason to believe this is not the case please contact the [email protected]

Barring of Access

Certain Sight Ltd may at its discretion temporarily or permanently bar a users access to any or all of our services in any of the following circumstances: User has misused our services in anyway, is abusive to company employees or readers, has committed an act of fraud against Certain Sight Ltd or any of its associated companies